Unhappy with the clothes you purchased? Too big or too small?? No worries, we'll make it right!

We have a 14-day return/exchange policy, which means you have 14 days after receiving your item to request a return or exchange.

To be eligible for a return/exchange, your item must be unworn, unused, with tags attached, and in its original packaging. 

Shipping fees are not refundable. All international orders are final sale with no exception. Note that we do not issue refund, store credit only.

To start a return, please contact info@thepicnicday.com. Once your return is accepted, we’ll email you your return label. Items sent back to us without a return request will not be accepted, please make sure to contact us first!

Please note that The Picnic Day is not responsible for shipping fees of returns. Once we receive the item, we will issue refund for the returned items within 3-5 business days. 

You can always contact us for questions regarding return/exchange at info@thepicnicday.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive an wrong item, so that we can evaluate the issue and solve it.

Exceptions / non-returnable items

All sale items and made to order items are final sale. No returns, no exchanges or no store credit given. We recommend that you check the size and item description prior to purchasing. 

Feel free to get in touch if you have questions or concerns about your specific item :)